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The Certificate in Professional Management Consulting

Course Requirements for the Certificate: 21 units

The following courses, or their approved transfer equivalents, are required of all candidates for this certificate.

For students in management, project management, or human resource management MGMT 489F may not be counted towards satisfying their option requirements.

Applicants must qualify for admission to the program. For all students (e.g. existing CSU, Chico students, transfer students, exchange students), a cumulative grade point average of 2.75 is required for admission to the certificate program. Candidates for the certificate must be accepted by the University, but it is not necessary to complete the requirements for a bachelor's degree in order to receive the Professional Management Consulting Certificate. Please consult with the chair of the Department of Management or the Undergraduate Business Advising Office for additional admissions criteria.

A grade point average of 2.5 must be earned for courses required for the certificate, with at least a "C" earned in each course.

Foundation Courses: 6 units

2 courses required:

SUBJ NUM Title Sustainable Units Semester Offered Course Flags
MGMT 303 Survey of Management   3.0 FS  
Using a combination of theory and application, this course focuses on the human side of organizations, including issues of 1) making good decisions, 2) enhancing performance, 3) steering through a turbulent global environment, 4) combining and unifying multiple business functions and 5) enabling change. Students gain an understanding of management and how and why organizations are structured. The themes of quality, technology, ethics, and adaptation are emphasized. 3 hours lecture. (005704)
MGMT 304 Human Resource Management   3.0 FS  
This course surveys human resource management practices needed for effective performance by every manager and employee. The focus of the course is on processes used to effectively recruit, select, develop, evaluate, reward, and ensure the safety of employees in order to attract and retain the best possible workforce in any organization. This course provides students with an understanding of workforce diversity, investigates ethical issues, and explores the international context of HRM. 3 hours lecture. (005690)

Certificate Core Courses: 9 units

3 courses required:

SUBJ NUM Title Sustainable Units Semester Offered Course Flags
MGMT 444 Managing Project Teams   3.0 FS  
Prerequisites: MGMT 303 or faculty permission.
Creating team effectiveness and developing project management skills. Includes coverage of the nine project management body of knowledge areas required for professional certification by PMI, the professional code of ethics, and the benefits of diversity on team performance. The course requires use of information technology including spreadsheets, Web-based file storage and sharing, electronic presentations and use of project management software. 3 hours lecture. (005731)

OR (the following course may be substituted for the above)

SUBJ NUM Title Sustainable Units Semester Offered Course Flags
BSIS 444 Systems Project Management   3.0 FS  
Prerequisites: BSIS 301 or MINS 301.
Application of Project Management (PM) concepts and tools to systems projects. Students work in teams and apply PM concepts to projects and actual problems in organizations. 3 hours lecture. You may take this course more than once for a maximum of 6.0 units. (001334)
MGMT 488 Organizational Consulting   3.0 FA  
Prerequisites: MGMT 303, MGMT 304.
This course is the first in a two course series undertaken in pursuit of the Professional Management Consulting Certificate. It provides an overview of the consulting profession, the hard and soft skills required in consulting, typical phases of a consulting engagement, and life as a consultant. Particular attention is paid to the integration and application of management theory and practice for the diagnosis and resolution of organizational problems. To this end, this course offers students an opportunity to perform a situational analysis for a real client, allowing students to gain skills in selling a project, entering the client firm, gathering data, and diagnosing issues. Students develop analytical, problem solving, and facilitation skills. Course includes ethical and international considerations. 3 hours seminar. (005714)
MGMT 489F Practicum in Organizational Consulting   3.0 SP  
Prerequisites: MGMT 437, instructor permission.
This course is the second in a two course series undertaken in pursuit of the Professional Management Consulting Certificate. The course is designed to provide students with the opportunity to build their consulting skills through the execution of an operational review. Students are assigned to work directly with a selected business providing an operational review under the supervision of the Management Department faculty. This course provides an integration of classroom learning and real-world applications resulting in a student-prepared final deliverable in both written and oral form for the client. 3 hours lecture. (021519)

Elective Courses: 6 units

Note: Only one of MGMT 345 or MGMT 448 may be used for the elective credit.

2 courses selected from:

SUBJ NUM Title Sustainable Units Semester Offered Course Flags
MGMT 345 Negotiation Techniques for Conflict Resolution   3.0 FA  
This course explores creative, integrative approaches to conflict resolution. Includes bargaining games, role-plays, cases, issues in conflict management, interpersonal influence processes, cultural, and ethical implications of bargaining problems and personal negotiating styles. 3 hours lecture. (005703)
MGMT 447 Leadership and Motivation   3.0 FS  
Prerequisite: MGMT 303.
The purpose of this course is to develop an understanding of leadership and motivation in organizations. This course explores contemporary leadership thought, including approaches to leadership development, leadership models, leadership in specific contexts, and the relationships between leadership and organizational power, authority, and management. We also investigate the connection between leadership and motivation, motivation theories, and motivational programs for complex organizations. 3 hours lecture. (005729)
MGMT 448 Managing Teams and Conflict in Organizations   3.0 FS  
Prerequisites: MGMT 303.
This course helps you gain an understanding of team processes and team performance in organizations. We examine theories related to teams and group dynamics and learn how to apply them to problems confronting team managers. Topics covered include the nature and use of teams, team formation, and factors that influence team effectiveness such as norms, cohesiveness, statues, roles, process issues, and team leadership. Specific attention is given to understanding how to manage conflict in teams and apply conflict resolution principles to make teams more effective. 3 hours lecture. (005730)
MGMT 470 Business Dynamics   3.0 FS  
Prerequisites: Junior standing, completion of the BADM lower division core, or faculty permission.
This course offers students training in the use of System Dynamics for managing people in business settings. Students develop computer simulation models that allow them to test alternative management policies. 3 hours lecture. (020495)
MINS 235 Database Design   3.0 FS  
Study of fundamental database design principles and techniques, including data modeling with Entity-Relationship diagrams and normalization. Study of SQL (Structured Query Language) database management systems capabilities. Study of the relational data model and relational operations. Study of database security mechanisms. Introduction to PL/SQL. Application of concepts and techniques to practical business scenarios. 3 hours lecture. (005814)
MINS 350 Business Systems Analysis   3.0 FS  
Prerequisites: MINS 235, MINS 325 (for MINS major), BADM 300 (for BSIS majors, may be taken concurrently).
An in-depth examination of tools, techniques, and processes used to support the systems analysis portion of the systems development life cycle. Emphasis is given to requirements gathering, gap-fit analysis, development of the business case for systems development projects, as well as tools and techniques that plan, identify, model and communicate conceptual systems to both end users and programmers. Both case studies and real projects are used to develop hands-on experience with conducting business analysis studies from object, data, and process perspectives. 3 hours lecture. (005818)
OSCM 451 Quality Management   3.0 SP  
Prerequisites: OSCM 306 or faculty permission.
 This course is also offered as SMFG 451.
The study and application of the quality management process in both the manufacturing and service sectors of the economy. Topics include process analysis and improvement, statistical process control, cost of quality, quality measurement, and quality in the global marketplace. 3 hours lecture. (005784)

Note: Upper division courses which are related to professional services and which are offered by other academic departments may also be taken but require prior approval by the chair of the Department of Management or the Director of the Professional Consulting Program.

Catalog Cycle:17